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Membership FAQs

Membership FAQs

You become a member of AAFMAA when you purchase your first life insurance policy or service, such as Premier Services or Wealth Management & Trust Services.

Your AAFMAA Membership number (or customer number) is written on your membership card. It is also the first 4-6 numbers of your insurance policy. If you need assistance, please call us toll-free at 1-800-336-4538, weekdays from 8:30am to 5:30pm, ET. Or, speak with an AAFMAA Membership Coordinator toll-free at 1-877-398-2263 between 5:30pm and 7:00pm, ET.

No. Your beneficiary receives the death benefit income tax-free; however, there may or may not be a payable estate tax.

Your policy number is provided on your Certificate of Insurance, which you received upon approval of your application. It’s also located on your Annual Statement.

You must have an email address to access our online Member Center. We use it to communicate changes and updates to your account information. You will use it to log in to your AAFMAA account.

The customer number is also referred to as your "member number.” It’s provided on your Membership Card you received when your initial policy was issued. It’s also the first 4-6 numbers of your insurance policy. The customer number contains numbers only. For example, policy number 123456-1 would have a customer number of 123456 – no dashes and no extra numbers.