Sometimes it’s called “two-step verification” or “multi-factor authentication.” Either way, two-factor authentication adds a deeper level of security when you log into the Armed Forces Mutual Member Center, helping to protect the data and other information stored there. It is called “two-factor” because it adds a second layer of security by delivering a secondary passcode to an email address or phone number that has been previously verified as belonging to you. That passcode must then be entered on the Member Center in addition to your standard password, in order to access the site.

Follow these steps to manage or enable 2FA for your account:

• Go to connect.aafmaa.com
• Go to the “My Profile” tab, then “Account Settings”. If you are a new Member or have not yet activated 2FA on your account, you will be required to enter a cell phone number as your preferred phone number and to ensure that your email address is current.
• Then, select your preferred mode of communication for receiving the 2FA code whenever you log into your Member Center account.
• Finally, click “Enable Authentication”. Once you receive your code, enter it in the box that appears on the log in page and click “Verify”’ That’s it. You’re in.

Protecting you is what Armed Forces Mutual is all about. By adding two-factor authentication to your login process, we can help better ensure no bad actors are able to access your personal information through the Member Center.

The new login process will be nearly as fast as it has always been. It simply has one more step added in.

Once an authentication code is sent to either your email or phone, you will have 10 minutes to use it to log in. The code expires after 10 minutes and you will have to re-initiate the authentication process if you do not enter it within that time.

From now on, you will need to enter a new authentication code each time you log into the Member Center. At login, you will be asked to select “email” or “text” to receive an authentication code for your new session.

The email or text message you receive containing your authentication code will direct you back to the Member Center to enter the code into the appropriate field. You will then click “Submit” to enter the Member Center.

You will receive a six-digit number to enter into the appropriate field on the Member Center login page.

No. Your protection is paramount to us. Two-factor authentication helps ensure that no unauthorized users can access your personal information in the Member Center. This added layer of security is now a required part of logging in to your account.

If you don’t receive an email within a couple of minutes of initiating it through the Member Center, check to see if it has been delivered to your Spam or Junk email folder. If you find it there, be sure to add [email protected] to your Safe Senders list. You should also ensure that the email address you have on file with Armed Forces Mutual is up to date. You can initiate a new code via the Member Center login page.

If you need further assistance, please call 1-800-522-5221 (Select Option 5).

If you don’t receive a text message within a couple of minutes of initiating it through the Member Center, make sure the phone number you have on file with Armed Forces Mutual is up to date. You can initiate a new code via the Member Center login page.

If you need further assistance, please call 1-800-522-5221 (Select Option 5).

If you aren’t able to enter the authentication code within 10 minutes before it expires, you can initiate a new authentication code via the Member Center login page.

You can choose whether or not you want us to remember the device or browser you are using to make the two-factor authentication process a little easier. It’s another way our security system will know it’s you logging into the Member Center.