.svg)
With Deepest Sympathy
We're Here for You
Losing a loved one is one of the hardest things families have to face, but we will ensure a Survivor Benefits Representative will be there to assist your family with our personalized Survivor Assistance Services. To begin the process, simply complete the form here or call us anytime at 800-522-5221 and select the option to Report a Death.
Report a Death
What You May Need to Receive Life Insurance Proceeds
To help process your life insurance claim as quickly as possible, you may be asked to provide the following documents, if applicable:
- Certified death certificate
- Government-issued photo ID
- Marriage certificate (if needed to verify a name change)
- Divorce decree(s), if applicable
- Trust documents (if a trust is the beneficiary)
- Voided check or banking information for direct deposit
What You May Need to Receive Military Benefits and Entitlements
To determine your eligibility for available military survivor benefits and entitlements, you may be asked to provide the following documents, if applicable:
- DD form 214
- Marriage certificate
- Divorce decrees for you or your spouse
- Death Certificate(s) for any former spouse(s)
- VA award letter or VA rating decision (the official letter from VA that identifies the medical conditions that have been awarded service connection by the VA)
- Trust pages (if a trust is the beneficiary on the life insurance policy)
- Recent Military Retired Pay Statement
Report a Death