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AAFMAA Mortgage Services LLC Announces Opening of New Branch in Chandler, AZ


New branch will serve as a showcase facility for AAFMAA Mortgage Services LLC (AMS) as it looks to establish a footprint in Arizona, connect with community partners and offer local military families and Veterans informed and dedicated mortgage services. 

CHANDLER, ARIZONA – AAFMAA Mortgage Services LLC (AMS), a wholly-owned subsidiary of the American Armed Forces Mutual Aid Association (AAFMAA), the longest standing non-profit member-owned association dedicated to serving the military community, is announcing the opening of a new branch location near Chandler, Arizona. The new branch will be located at 3133 W Frye Road, Suite 405 Chandler, AZ 85226 and officially opened its doors on March 15th, 2021. 

AMS currently offers servicemembers (active, reserves, National Guard, retired) and Veterans low-rate and low-cost mortgages to build, buy, or refinance a home in 27 states. In tandem with the opening of the Chandler area location, AMS has officially become a Licensed Lender in the state of Arizona, broadening the footprint of its national commitment to serving the needs of military families at the local level by engaging with homebuilders, Realtors® and community leaders.  

“Our team is dedicated to guiding servicemembers and veterans during all stages of the homebuying process,” said Brian Harvey, AMS Branch Manager of the Chandler office. “At our local branches, understanding the needs of servicemembers, Veterans and families living in the community is always our top priority. A dedicated branch location in Chandler will be crucial as we look to establish a footprint and rapport with local personnel and their families as well as community business partners.”

The state of Arizona is home to seven military bases each housing approximately 5,000-6,000 military personnel each. These installations represent the Army, Air Force, Marines and Army National Guard, including Luke Air Force Base in Glendale, AZ, Fort Huachuca in Sierra Vista, AZ and MCAS Yuma in Yuma, AZ. 

About AAFMAA Mortgage Services LLC (AMS)

AMS provides low-rate and low-cost mortgages to U.S. servicemembers and Veterans so they can build, buy, or refinance a home. It is part of the American Armed Forces Mutual Aid Association (AAFMAA). Established in 1879, AAFMAA is the longest-standing, not-for-profit financial solutions provider supporting military families and Veterans with advice, information, insurance, financial planning, investments, mortgages, survivor assistance and other benefits. For more information, visit www.aafmaa.com/mortgage. Equal Housing Lender. NMLS #1423968.

About the American Armed Forces Mutual Aid Association (AAFMAA)

The American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing not-for-profit financial solutions provider that empowers the military community with affordable financial solutions – including always-affordable life insurance, expert investment management, and customized residential mortgages. 

Common Questions

Yes, your AAFMAA policy will cover a death related to COVID-19 if you are an existing AAFMAA Member with a policy issued more than two years ago or prior to a COVID-19 diagnosis, even within the first two years the policy is owned. The only exclusion on AAFMAA policies is death by suicide within the first two years.

However it is important to note that death claims made against an underwritten policy issued within the last two years are contestable, regardless of the cause of death. Contestable death claims are reviewed and subject to denial if we find undisclosed material information that would have changed the outcome of the policy issuance decision.

Yes, if you are applying for a policy that requires medical underwriting, you must disclose a positive COVID-19 diagnosis. Not doing so would be considered material misrepresentation and could result in your policy being voided.

As mentioned above, death claims made against an underwritten policy issued within the last two years are contestable, regardless of the cause of death. Additionally, you don’t have to die for a material misrepresentation to void your contract. The policy can be voided at any point within the first two years if AAFMAA finds that you provided incorrect information about your health history and that the correct information would have prevented us from issuing the policy.

If you were diagnosed with having contracted COVID-19 prior to applying for life insurance and you failed to disclose that diagnosis on your application, your death claim could be denied. This is because, if you had disclosed your COVID-19 diagnosis, we would have followed current industry guidelines and possibly postponed acceptance of your application. In this case, your policy would be voided and your survivors would only receive a refund of the premiums you had paid.

No, the COVID-19 vaccine is classified as a typical wellness check, for which we do not require disclosures and do not deny death claims. We strongly suggest that our Members follow CDC recommendations and receive the COVID-19 vaccination as soon as they are eligible.

Industry guidelines indicate that a COVID-19 diagnosis may postpone acceptance of your application for a period of three weeks to 1 year following recovery, depending on the severity of symptoms and treatment. This timeline is subject to change as new information becomes available and industry guidelines are adjusted accordingly. Those who experience a full recovery may be considered for issue before 12 months, while serious cases (such as those which required a ventilator) may be postponed for longer.

No. Receiving a COVID-19 vaccination will not affect the acceptance of your application.

No, AAFMAA cannot change your premiums or your health classification on a policy you currently hold. Your premiums and health classification will remain the same, even if you have been diagnosed with COVID-19 or you are at a higher risk of exposure due to your job, living situation, or recent travel, or if you get one of the COVID-19 vaccinations approved for emergency use by the USFDA.