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Hours: Monday - Friday 8:30 AM - 5:30 PM (Insurance sales until 7:00 PM)

**Holiday Hours: Closed on Federal Holidays except for Columbus Day.

Office Locations

AAFMAA Headquarters
102 Sheridan Avenue
Fort Myer, VA 22211-1110

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AAFMAA Reston Offices
1850 Old Reston Avenue
Reston, VA 20190-3305

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Report a Death:

1-888-885-1329 (Select Option 2, then press 1)

For Technical Support, Call:

1-888-885-1329 (Option 5)

Membership & Insurance Sales

Current and new members — including CAP Loan inquiries

Toll-Free Phone

1-866-716-4579

Email

[email protected]

Fax

1-888-210-8201

Hours

Monday-Friday 8:30 AM-7:00 PM ET

Pending Life Insurance & CAP Applications

Toll-Free Phone

1-866-716-4579

Email

[email protected]

Fax

1-888-210-6327

Mailing Address

1856 Old Reston Avenue Ste 200
Reston, VA 20190

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Policy Services

In-force life insurance policy questions, premium payments, policy loans, beneficiary changes, Long-Term Care Settlement Option.

Toll-Free Phone

1-800-336-4538

Email

[email protected]

Fax

1-888-210-4882

Mailing Address

1856 Old Reston Avenue, Ste 200
Reston, VA 20190

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Mortgages

Phone Number

1-844-422-3622

Email

[email protected]

Mailing Address

AAFMAA Mortgage Services LLC (AMS)

Corporate Address

1 Copley Parkway, Suite 420 Morrisville, NC 27560

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Financial Planning, Investment Management and Trust Services

Phone

1-910-307-3500

Email

[email protected]

Mailing Address

North Carolina Headquarters
639 Executive Place, Ste 200
Fayetteville, NC 28305

Member Benefits - Living, Premier and Survivor Assistance Services

Toll-Free Phone

1-888-976-3712 (Option 2)

Email

[email protected]

Fax

1-571-765-2033 (Local Fax)
1-877-606-1850 (Toll-Free Fax)

Mailing Address

AAFMAA Member Benefits
102 Sheridan Ave
Fort Myer VA 22211-1100
[email protected]

AAFMAA VA Claims Coordination
1856 Old Reston Ave Suite 200
Reston VA 20190
[email protected]

AAFMAA Survivor Benefits
1856 Old Reston Ave Suite 200
Reston VA 20190
[email protected]

Hours

Monday-Friday 8:30 AM-5:30 PM ET

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Contact a Representative
1-800-522-5221
Mon - Fri 8:30AM - 5:30PM ET
(Insurance Sales until 7:00PM)

Copyright 2023 American Armed Forces Mutual Aid Association. 102 Sheridan Avenue, Ft. Myer, VA 22211-1110
The U.S. Government does not sanction, recommend or encourage the sale of these life insurance products. Subsidized life insurance may be available from the Federal Government.
AAFMAA is committed to creating an inclusive website experience. We are continuously improving our website accessibility for persons with disabilities, and if you find that we are not accommodating your needs, we hope that you will let us know by calling 800-522-5221 option # or emailing us at [email protected].

AAFMAA Wealth Management & Trust

Financial Planning, Investment Management, and Trust Services provided by AAFMAA Wealth Management & Trust, a North Carolina Limited Liability Company wholly owned by AAFMAA. Physical address: 639 Executive Place, Suite 200, Fayetteville, NC 28305.
Information provided by AAFMAA Wealth Management & Trust LLC is not intended to be tax or legal advice and we encourage you to seek guidance from your tax and legal advisors. Past performance does not guarantee future results. Investments are not FDIC or SIPC insured, are not deposits, nor are they insured by, issued by, or guaranteed by obligations of any government agency or any bank, and they involve risk including possible loss of principal.

AAFMAA Mortgage Services LLC

Mortgage services provided by AAFMAA Mortgage Services LLC (AMS), a wholly-owned subsidiary of AAFMAA. AMS is available for the financing of residential property in the states listed on our Legal & Licensing page. All loans are subject to credit approval and other criteria. Physical address: 1 Copley Pkwy, Suite 420, Morrisville, NC 27560. Lender NMLS: 1423968, https://www.nmlsconsumeraccess.org/, Equal Housing Lender, Veteran Affairs (VA) approved lender # 668521-00-00; not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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Toll free Number

Email Address

Local Phone

Fax

Office Locations

Report a Death:

For Technical Support, Call:

Membership & Insurance Sales

Toll-Free Phone

Email

Fax

Hours

Pending Life Insurance & CAP Applications

Toll-Free Phone

Email

Fax

Mailing Address

Hours

Policy Services

Toll-Free Phone

Email

Fax

Mailing Address

Hours

Mortgages

Phone Number

Email

Mailing Address

Hours

Financial Planning, Investment Management and Trust Services

Phone

Email

Mailing Address

Member Benefits - Living, Premier and Survivor Assistance Services

Toll-Free Phone

Email

Fax

Mailing Address

Hours

Send Us a Question

Who are you trying to reach?

FAQ

Learning Hub

Let's Talk

AAFMAA

Life Insurance

Mortgages

Benefits of Membership

Wealth Management

Contact a Representative:

AAFMAA

Life Insurance

Mortgages

Wealth Management

Benefits of Membership

Contact a Representative:

AAFMAA Wealth Management & Trust

AAFMAA Mortgage Services LLC