We’re Here to Help

Whether you're an existing Armed Forces Mutual Member or exploring our services, we're ready to assist you. We're here to help by phone, contact form, or email, or through a virtual or in-person visit scheduled in advance. Reach out for personalized support from a team that understands your military journey.

Get in Touch with Us

We're here to help by phone, contact form, or email, or through a virtual or in-person visit scheduled in advance. Whether you need assistance with life insurance, survivor support, or financial planning, you’ll get guidance from a team that understands military life.

Get in Touch with Us

How Can We Assist You?

Reach the right department directly for more efficient support. For the quickest assistance, give us a call.

Contact Our Team

For questions about our services, Membership eligibility, or anything else, please call 1‑800‑522‑5221. Fill out our contact form or email info@aafmaa.com. A team member will get back to you promptly.

For Current and New Members, Including CAP Loan Inquiries:

Toll-Free Phone: 1-877-398-2263
Email: membership@aafmaa.com
Fax: 1-888-210-8201
Hours: Monday-Friday, 8:30 a.m.-7:00 p.m. ET

For Pending Life Insurance & CAP Loan Applications

Toll-Free Phone: 1-877-398-2263
Email: applications@aafmaa.com
Fax: 1-888-210-6327
Mailing Address: 1856 Old Reston Avenue, Ste. 200, Reston, VA 20190
Hours: Monday-Friday, 8:30 a.m.-7:00 p.m. ET

For Policy Services

In-force life insurance policy questions, premium payments, policy loans, beneficiary changes, Long-Term Care Settlement Option.

Toll-Free Phone: 1-800-336-4538
Email: policyservices@aafmaa.com
Fax: 1-888-210-4882
Mailing Address: 1856 Old Reston Avenue, Ste. 200, Reston, VA 20190
Hours: Monday-Friday, 8:30 a.m.-5:30 p.m. ET

Member Assistance

Current Members, please call 1-800-522-5221 or use our secure message portal to get assistance with your policy, benefits, or account.

Survivor Assistance Team

Contact our Survivor Assistance Team at 1-888-885-1329 and select option 4, then option 1.

Report a Death

General Inquiry

Contact Our Team

Life Insurance

For Current and New Members, Including CAP Loan Inquiries:

Toll-Free Phone: 1-877-398-2263
Email: membership@aafmaa.com
Fax: 1-888-210-8201
Hours: Monday-Friday, 8:30 a.m.-7:00 p.m. ET

For Pending Life Insurance & CAP Loan Applications

For Policy Services

In-force life insurance policy questions, premium payments, policy loans, beneficiary changes, Long-Term Care Settlement Option.

Member Support

Member Assistance

Current Members, please call 1-800-522-5221 or use our secure message portal to get assistance with your policy, benefits, or account.

Report a Death

Survivor Assistance Team

Contact our Survivor Assistance Team at 1-888-885-1329 and select option 4, then option 1.

Report a Death

Image of the porch of two houses with American Flags.

Beyond Life Insurance

Specialized Services for Military Families

Our trusted subsidiaries offer mortgage and wealth management solutions — all built exclusively with your needs in mind as part of the military community

Wealth & Trust

Expert financial planning, portfolio management, and trust services for lifelong confidence.

Start Planning

Mortgages

Personalized home financing from a military-trusted lender who understands your journey.

Explore Mortgages