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Contact Us

Partners

Air Force Aid Society (AFAS)

Armed Forces Bank

Army Emergency Relief (AER)

Coast Guard Mutual Assistance (CGMA)

Disabled American Veterans (DAV)

Contact Us

General
Hours	Monday-Friday, 8:30 a.m. - 7:00 p.m. ET
Email	info@aafmaa.com
Toll-Free Phone	1-800-522-5221
Local Phone	703-707-4600
Fax	703-522-1336
Mailing Address	AAFMAA 102 Sheridan Avenue Fort Myer, VA 22211-1110 Directions to AAFMAA
Death Notification	1-800-522-5221 (Select Option 2, then press 1)

Life Insurance Sales
Current and New members – including CAP
Hours	Monday through Friday, 8:30 a.m. – 7:00 p.m. ET
Email	membership@aafmaa.com
Direct Toll-Free Phone	1-877-398-2263
Toll-Free Fax	1-888-210-8201

Pending Life Insurance & CAP Applications
Hours	Monday through Friday, 8:30 a.m. – 5:30 p.m. ET
Email	applications@aafmaa.com
Toll-Free Phone	1-800-522-5221 (Select Option 1)
Toll-Free Fax	1-888-210-6327
Mailing Address	1856 Old Reston Avenue, Ste 200 Reston, VA 20190

Policy Services
In-force life insurance policy questions, premium payments, policy loans, beneficiary changes, Long Term Care Settlement Option
Hours	Monday through Friday, 8:30 a.m. – 5:30 p.m. ET
Email	policyservices@aafmaa.com
Direct Toll-Free Phone	1-800-336-4538
Toll-Free Fax	1-888-210-4882
Mailing Address	1856 Old Reston Avenue, Ste 200 Reston, VA 20190

Living and Survivor Assistance Services
Death claim processing, vault documents, VA representation, benefits counseling, Family Information Report (FIR)
Hours	Monday through Friday, 8:30 a.m. – 5:30 p.m. ET
Email	MemberServices@aafmaaFinancial.com
Toll-Free Phone	1-800-522-5221 (Option 2)
Local Fax	703-707-4606
Toll-Free Fax	1-877-606-1850
Mailing Address	1850 Old Reston Avenue Reston, VA 20190

Financial Planning, Investment Management, Trust Services
Financial Planning, Investment Management and Trust Services. Trust Services available to members in North Carolina* and Virginia only.*
Hours	Monday through Friday, 8:30 a.m. – 5:30 p.m. ET
Email	WealthManagement@aafmaa.com
Toll-Free Phone	1-800-351-9002
Local Phone	910-307-3500 (North Carolina) 703-707-8020 (Virginia)
Fax	910-307-3599 (North Carolina) 703-707-8070 (Virginia)
Mailing Address	North Carolina Headquarters 639 Executive Place, Ste 202 Fayetteville, NC 28305 Virginia Office 1856 Old Reston Avenue, Ste 201 Reston, VA 20190

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© 2011 Army and Air Force Mutual Aid Association. All Rights Reserved.
102 Sheridan Avenue, Ft. Myer, VA 22211-1110